Over two days in March our Xetta Product Manager Hugh Peters and Customer Success Manager Darryl Anderson conducted site visits with some of our Sydney based Universities. From Australia’s oldest University to one of Sydney’s newer campuses they engaged with a broad variety of stakeholders across Sydney University, University of New South Wales and Macquarie University.
Sydney University with its 174 year old Gothic Revival architecture and rich history was an early adopter of the Xetta solution and continues to evolve. Xetta forms a critical part of their current receipting strategy and will continue to do so into the future. The team at Sydney University appreciate how Xetta allows for a broad range of payment options and reduces the complexity of meeting their commitment to providing their students choice in payment offerings.
The University of New South Wales is another flagship University in the Eastern Suburbs of Sydney, not far from iconic Bondi Beach. Another long standing customer of Xetta, their team values Xetta as their tool to consolidate payment data from diverse systems across the University, and are always eager to find more ways Xetta can continue to address their issues with older payment channels like EFT and Bank Transfers.
Macquarie University, in the leafy North of Sydney, are a newer customer to Xetta but keen advocates of the product and the organisation. Their leadership team highly value the open, honest and respectful partnership between themselves and Nelnet International. They’ve gained huge value from Xetta’s role in consolidating a myriad of different payment solutions into a single place, and assisting the Financial Shared Services team in streamlining reconciliation.
It is always great to hear a fun story on how the product is used and learning about Xetta being part of Macquarie’s participation in the global STEM program of the First Lego League where teams of school students purchase their Lego kits to engage in solving engineering problems using Lego.
All of the customers Darryl and Hugh spoke to were excited by the opportunities being presented by the Xetta Next project to migrate the rich functionality and user tools into the browser. Hugh’s presentation of the future state of our next Xetta even managed to gain the feedback that “my mind is blown by that.”
To wrap up each conversation, Hugh asked our customers what Xetta meant to them. While the language and the details could vary, the theme across each meeting was the same – that Xetta is the payments hub for our customer’s, and they look forward to any ways we can further consolidate their payment data into a single source of truth.
