Features a man in a blazer speaking in front of a blue background with the Xetta logo and the text "BEYOND TRANSACTIONS
Podcast

Xetta Beyond Transactions

Pradeep Nair
Regional Manager, APAC, Xetta

Latest episodes

The Truth About Payment Transformation (It’s Not Just Tech)

When it comes to payment transformation, technology is only part of the story. In this first episode of Xetta Beyond Transactions, Pradeep Nair speaks with Aaron Bok, Customer Success Manager for the APAC region, about what truly makes a difference when implementing a payment solution across diverse regions.
 
From adoption challenges to on-the-ground insights, Aaron shares his experience working with universities in Singapore, Malaysia, Vietnam, and Hong Kong—and why being present, responsive, and collaborative matters just as much as the tech.
 
In this episode, we cover:
  1. Why Xetta is more than a payment gateway
  2. How customer needs evolve across different stages of implementation
  3. The importance of ongoing communication and support
  4. What’s next for Xetta, including a move toward a web-based platform

 

Curious to see the impact in action? Read how Curtin University Malaysia transformed their financial operations with Xetta in this customer success story.

Whether you’re a finance leader, IT stakeholder, or digital transformation champion, this episode will make you rethink how your organisation approaches payments, integration, and success.

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About

When it comes to payment management, organisations in higher education, councils, and healthcare face complex challenges—reconciliation headaches, compliance hurdles, and inefficiencies that slow them down.

Xetta Beyond Transactions is a thought leadership podcast exploring the bigger picture of payment transformation. Hosted by Pradeep Nair, this series dives deep into industry pain points, best practices, and innovative solutions with expert guests, including Xetta partners, employees, and thought leaders.

Join us for insightful discussions on compliance, digital transformation, and real-world success stories—all designed to help organisations streamline payments, improve financial transparency, and operate more efficiently.

New episodes drop monthly on Spotify, Apple Podcasts, and our website.

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