Resources
Welcome to our Xetta Resource Library
Explore our latest articles, blogs, case studies and more. Learn more about Xetta and why we are the driving force behind your digital culture.
Four Pillars Supporting Post-COVID Digital Transformation?
2020 and 2021 will go down in history as years that irrevocably reshaped organisations worldwide. Almost overnight, everyone from small...
Australia’s Evolving Payments Landscape
The way Australians pay has changed significantly over the last decade, with more and more of us opting to pay electronically. The 2021 Payments...
4 Key Challenges Facing The Australian Aged Care Sector
Australia’s aged care sector is growing and evolving at an unprecedented pace. Our aging population, changing regulatory requirements, and...
Benefits of PCI DSS Compliance
What is PCI DSS compliance? The PCI DSS (Payment Card Industry Data Security Standard) is a set of requirements that all entities that...
4 Benefits of Integrated Refunds
In these uncertain times, having an established and integrated approach to managing refunds is vital. For many organisations, refunds...
Cashless Society Australia?
The way we pay has been markedly changed by the COVID-19 pandemic, with the rapid evolution of payments technology and preferences during 2020...
Digital Transformation critical capabilities for Healthcare
As healthcare systems globally reel from the devastating impact of COVID-19, their immediate focus is on responding to this unprecedented health crisis. However, the coronavirus...
Boost your organisations approach to Cybersecurity
Several recent high-profile cyber attacks have put cybersecurity front and centre for businesses in all sectors. Australians are using digital services in record numbers; the COVID-19 pandemic
Digital transformation in Higher Education
The way in which education is delivered and managed is changing rapidly – driven by technology, innovation and the digital economy. Universities must align their operations and educational offerings to the evolving expectations of students,
Agile Organisation Trademarks
What is an agile organisation? An agile organisation is one that is quick at responding to changes in its environment. McKinsey describes an agile organisation as “a network of teams within a people-centred culture that operates in rapid
Payment Security Solutions Considerations
As organisations evaluate their operations in the wake of COVID-19 restrictions and evolving organisational, customer and technology priorities, keeping payment compliance top of mind is critical. Ensuring your payment
Making Business Transformation Stick
What is business transformation? Deloitte describes business transformation as “the opportunity to rethink your business and operating model to deliver breakthrough
Digital transformation in Councils
Councils are reconsidering traditional business models. They’re under pressure to become more efficient and cost-effective while delivering services in a way
Adopting a Digital Culture
In an increasingly competitive world, businesses globally are looking to redefine how they deliver value for their customers. With the speed and scale of change creating challenges for even the most
Mornington Peninsula Shire Case Study
Mornington Peninsula Shire was looking for a flexible and secure commerce platform that would allow customers to deal with the council at their convenience (especially after hours) while ensuring