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What is an agile organisation? An agile organisation is one that is quick at responding to changes in its environment. McKinsey describes an agile organisation as “a network of teams within a people-centred culture that operates in rapid
As organisations evaluate their operations in the wake of COVID-19 restrictions and evolving organisational, customer and technology priorities, keeping payment compliance top of mind is critical. Ensuring your payment
What is business transformation? Deloitte describes business transformation as “the opportunity to rethink your business and operating model to deliver breakthrough
Councils are reconsidering traditional business models. They’re under pressure to become more efficient and cost-effective while delivering services in a way
In an increasingly competitive world, businesses globally are looking to redefine how they deliver value for their customers. With the speed and scale of change creating challenges for even the most
Mornington Peninsula Shire was looking for a flexible and secure commerce platform that would allow customers to deal with the council at their convenience (especially after hours) while ensuring